OctoDo Solutions Pvt. Ltd. ("Octodo", "we", "us", or "our") operates IntellIQ (the "Service"), available at https://intelliqlabs.com. This Privacy Policy explains how we collect, use, store, and protect your information when you use IntellIQ.
By using IntellIQ, you agree to the practices described in this policy.
1. Who we are
IntellIQ is a product of OctoDo Solutions Pvt. Ltd., a company registered in India. All billing, communication, and data handling for IntellIQ is carried out by OctoDo Solutions Pvt. Ltd.
For any privacy-related questions, contact us at intelliqteam@octodosolutions.com.
2. Information we collect
We collect the following types of information:
Account information. When you sign up, we collect your name, email address, company name, and login credentials.
Business data you enter. IntellIQ is a business management platform, so you and your team enter operational data into the Service — such as records, sheets, contacts, inventory, projects, and related information. This data belongs to you.
Billing information. When you subscribe to a paid plan, payment is processed by Razorpay, our payment processor. Razorpay collects and handles your payment card or bank details according to its own privacy practices. We receive limited billing information from Razorpay (such as transaction status and the last four digits of your card) to manage your subscription. We do not store your full card details on our servers.
WhatsApp voice notes. If you send a voice note to IntellIQ on WhatsApp, the audio is sent to OpenAI to be transcribed into text. We delete the audio after transcription and keep only the text, which is then handled like any message you type to the assistant. OpenAI may keep the audio for up to 30 days to check for abuse, and never uses it to train its models. Because the voice note is sent through WhatsApp, Meta also keeps the file under WhatsApp's own terms.
Usage information. We collect basic technical information such as log data, device and browser type, IP address, and how you interact with the Service, to keep it secure and improve it.
3. How your AI assistant uses your data
IntellIQ includes a private AI assistant. We want to be clear about how it works:
- The AI operates only on your own organization's data inside your workspace. Your data is never mixed with, shared with, or used to train models for any other organization.
- To deliver AI features, we use third-party AI providers. They process your data to run the service and do not use it to train their models. Some may keep it for a limited time to check for abuse, under their own terms: for example, OpenAI may keep the audio of a WhatsApp voice note for up to 30 days.
- The AI does not change your data on its own. Anything it proposes, such as a new row, is saved only after you confirm it.
- Every AI query is logged in your audit trail, with permissions enforced at query time.
What the assistant keeps. To answer you well, the assistant stores a few things, only for you and your organization:
- Chat messages: each message is deleted 30 days after it was sent. Our usage log keeps a copy of what you typed for 30 days only.
- Things you tell it: facts you share about yourself or your work (for example, "my target this month is 5 lakh") are kept until you delete them, or tell it to "forget".
- A monthly diary: a short note of what you did with the assistant each month, without figures from your sheets. It is kept until you leave the organization or tell it to "forget".
- Drafts: a change the assistant has prepared and is waiting for you to confirm. A draft you don't confirm expires, and closed drafts are deleted after 30 days.
Voice-note audio is not kept (see section 2). Your business data stays yours.
4. How we use your information
We use your information to:
- Provide, operate, and maintain the Service
- Process payments and manage your subscription
- Respond to your requests and provide support
- Send important service-related communications
- Keep the Service secure and prevent abuse
- Improve and develop new features
We do not sell your personal information or business data to third parties.
5. How we share information
We only share information in limited cases:
- Service providers who help us operate IntellIQ (such as hosting, payment processing through Razorpay, AI infrastructure, and transcription of WhatsApp voice notes by OpenAI), under appropriate confidentiality obligations
- Legal requirements, if required by law, regulation, or valid legal process
- Business transfers, in the event of a merger, acquisition, or sale of assets, with notice to you
6. Data security
We take reasonable technical and organizational measures to protect your data, including access controls, encryption in transit, and row- and column-level permissions enforced within the Service. No method of transmission or storage is completely secure, but we work to protect your information.
7. Data retention
We retain your data for as long as your account is active. If you cancel your account, your data remains recoverable for a maximum of 30 days from the date of cancellation. During this period you may contact us to request recovery. After 30 days, your data is permanently deleted from our systems, except where we are required by law to retain it for a longer period. You may also request earlier deletion by contacting us at any time.
8. Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, contact us at intelliqteam@octodosolutions.com.
9. International users
IntellIQ is operated from India. If you access the Service from outside India, your information may be processed in India and other locations where we or our providers operate.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date. Continued use of the Service after changes means you accept the updated policy.
11. Contact us
For any questions about this Privacy Policy or your data, contact:
OctoDo Solutions Pvt. Ltd. 7th Floor, Tower B, Bhutani Cyber Park, B706, C Block, Phase 2, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, India Email: intelliqteam@octodosolutions.com Website: https://intelliqlabs.com
12. Grievance Officer
In accordance with applicable Indian law, you may contact our Grievance Officer for complaints or concerns regarding the processing of your personal data:
Grievance Officer: Anjali Bansal Email: intelliqteam@octodosolutions.com Address: OctoDo Solutions Pvt. Ltd., 7th Floor, Tower B, Bhutani Cyber Park, B706, C Block, Phase 2, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, India
We will acknowledge and respond to grievances within 30 days.